All in stock products have a same day dispatch guarantee* and UK orders placed before 1pm are usually received by the customer the following working day.
Stock availability is updated automatically and operates in real time. E.g. the visible stock values for individual products represent our actual stock values at the time of page viewing. By ordering online you are reserving stock and are guaranteed to receive all items ordered.
*Orders placed on Saturday/Sunday will be dispatched on Monday.
Dispatch times...
Dispatch times are listed next to products...
#
For items marked: In stock
All orders placed by 1pm will be dispatched on the same day and are usually received by the customer the following working day.
#
For items marked: 48 hours
These items are currently progressing through our network but all orders will be dispatched within 48 hours. You will be informed immediately if any further delay is likely.
#
For items marked: Out of stock
These items are currently out of stock - email for more info.
You will get confirmation of your order by e-mail, and also e-mail updates as your order is packed and shipped.
UK Mainland Shipping...
Please select the relevant shipping option during the order process.
#
Standard Shipping: usually delivered within 1-2 working days £FREE
#
Express Shipping: guaranteed next working day delivery £4.50
#
Saturday Shipping: guaranteed Saturday delivery before 1pm £15.00
If an order is required urgently please select the Express Shipping service during the order process. Express Shipping is an additional £4.50 and guarantees next working day delivery on orders placed before 1pm. A signature will be required on receipt.
We cannot guarantee to pass on special delivery information such as "please leave in the shed if I'm busy with my girlfriend upstairs"...
UK Non-Mainland Shipping...
Please select the relevant shipping location and option during the order process.
Northern Ireland and Channel Islands (Tax Free)...
#
Standard Shipping: usually delivered within 1-2 working days £4.50
#
Express Shipping: guaranteed next working day delivery £8.50
#
Saturday Shipping: guaranteed Saturday delivery before 1pm £15.00
European Union Shipping...
We deliver to all European Union countries using DHL Express Courier. Please select the relevant shipping country during the order process.
#
Standard Shipping: usually delivered within 2-3 working days £15.00*
*Kite boards will be liable for a delivery surcharge dependent on shipping country.
Europe (Tax Free) Shipping: Switzerland and Norway...
Please select the relevant shipping country during the order process. Website prices will automatically be reduced by 15% during ordering.
#
Standard Shipping: usually delivered within 3-5 working days £30.00*
*Kite boards will be liable for a delivery surcharge dependent on shipping country.
International (Tax Free) Shipping...
Please select the relevant shipping country during the order process. Website prices will automatically be reduced by 15% during ordering.
#
Standard Shipping: usually delivered within 3-5 working days £42.50*
Please contact us if your country is not listed.
*Kite boards will be liable for a delivery surcharge dependent on shipping country.
Returns...
Any product purchased from Kiteitright can be returned within 14 days from date of purchase for a refund or exchange.
Returned items must be unused and in original new condition complete with packaging and tags.
To allow our staff to process your return correctly please ensure you include the following information with the return...
* Your full name.
* A contact phone number.
* Your original order number.
* Instructions indicating whether you want a size exchange or refund.
All returns should be sent to...
KiteitRight
105 Buxton Rd
Whaley Bridge
High Peak
Derbyshire
sk237hx
If you would like more information regarding returns please contact us.
